Knowledge base articles about ‘Getting Started’

Do I have to set-up and validate the system myself?

Tuesday, December 16th, 2008

No, not if you don’t choose to. We offer a range of optional support packages including full support with system administration and computer system validation.
The software can be purchased as a core package for those companies who would prefer to set-up LabHQ using in-house staff, inclusive of our full, free telephone support and training, or can choose for us to project manage the whole process for you.  We can set-up all test methods, suites, products, workbooks, reporting templates and specifications based on your requirements allowing you to concentrate on your core business activities.
In addition, we will offer a full computer software validation package taking away any hassle involved in validating the LabHQ LIMS.  We will offer a full validation pack of SOPs that can be implemented into any quality management system with ease, fully validate the software including all calculations and custom reports and offer continuous computer validation support including the validation of all future updates, new methods and products.

How will my business be affected during initial implementation?

Tuesday, December 16th, 2008

LabHQ has been designed so that it can be implemented into laboratory functions with minimal disruption. We have kept our system as simple as possible to minimise implementation time involved in the set-up and training of laboratory users thus reducing the burden on your internal IT and technical staff.  We aim to have you up and running within 48 hours.